If the item is not deemed defective upon inspection, we may be unable to accept the return (item may be sent back to you). Once the package is delivered, please allow 5-7 business days on average for the inspection to be completed. You will then receive an email when your replacement item has shipped or when your refund has been issued.In this article, I will show you exactly how to pick the. The newer Roomba models are designed to work on all surfaces. Such models come with special brushes that will not scrape or scratch your hardwood floors. If you do not want the product anymore, you will be responsible for shipping. Roombas are safe for hardwood floors, but only if you buy models that are specifically configured to allow for use on such surfaces. If the product is defective, we will either ship parts or provide a prepaid shipping label to replace the entire unit.Enter ZIP code to check earliest delivery date. To start a return/exchange, please email us at with : After customers click on their serial number link and submit their mailing address, iRobot says a replacement power cord will be mailed out in 7-10 business days. iRobot Roomba i8+ Wi-Fi Connected Robot Vacuum with Automatic Dirt Disposal Forget About Vacuuming For.For technical questions, you may also contact the manufacturer by phone or email directly as it often helps.For example, Boox, GreenBike, Nakto, Mototec, Eahora, Rurui, Samebike, Hurley and Swellpro have a 15-day return window. Please refer to the product page to check if any exceptions apply to your product. Some items can only be exchanged if defective (pool cleaners for example). For open boxes and orders in transit, we may be unable to accept the return (or a restocking fee of up to 15% may apply). Items are eligible for a return for up to 30 days after the order delivery date.If you would like to return your product for a refund or an exchange, please read the below: Your satisfaction is extremely important to us and we want you to enjoy your purchase.

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